Terms of service

OVERVIEW
Welcome to Medusa Jewels! The terms "we," "us," and "our" refer to [merchant]. Medusa Jewels operates this store and website, including all related information, content, features, tools, products, and services (collectively, the "Services"), to provide you, our customer, with a carefully curated shopping experience. Medusa Jewels is powered by Shopify, which enables us to provide the Services to you. 
The following terms and conditions, together with all policies referenced herein (collectively, the "Terms of Service" or "Terms"), explain your rights and responsibilities when using the Services.
Please read these Terms of Service carefully, as they contain important information regarding your legal rights and cover matters such as disclaimers of warranties and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you have reached the age of majority in your state or province of residence and that you have given us your consent to allow any minor dependents to use the Services on devices that you own, purchase, or manage.
To use the Services, access or browse our online stores,
or purchase any products or services we offer, you may be required to provide certain information, such as your email address, billing information, payment information, and shipping details. You represent and warrant that all information you provide in our stores is accurate, current, and complete, and that you have all necessary rights to provide such information.
You are solely responsible for maintaining the security of your account credentials and for all activities conducted under your account. You may not transfer, sell, assign, or license your account to another person.

SECTION 2 - OUR PRODUCTS
We make every effort to accurately represent our products and services in our online stores. However, please note that colors or product appearances may differ on your screen depending on the type of device you use to access the store, as well as your device settings and configuration.
We do not guarantee that the appearance or quality of any products or services displayed or offered in our online stores will meet your expectations or appear exactly as represented.
All product descriptions are subject to change at any time without prior notice, at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of products offered to specific individuals, geographic regions, or jurisdictions, as applicable.

SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. Medusa Jewels reserves the right to accept or reject your order for any reason, at its sole discretion. Your order will not be considered accepted until Medusa Jewels confirms its acceptance. Your payment must be received and processed by us before your order can be accepted. Please review your order carefully before submitting it, as Medusa Jewels may not be able to accommodate cancellation requests once an order has been accepted. If an order is not accepted, modified, or canceled, we will attempt to contact you using the email address, billing address, and/or phone number provided when placing the order.
Products purchased are eligible for returns or exchanges only in accordance with our Refund Policy [LINK].
You represent and warrant that the products you purchase are intended for your personal or household use and not for commercial resale or export.

SECTION 4 - PRICES AND BILLING
Prices, discounts, and promotions are subject to change without prior notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be specified in your order confirmation email. Unless expressly stated otherwise, advertised prices do not include taxes, shipping fees, handling fees, customs duties, or import charges.
Prices published in our online stores may differ from those offered in physical stores or other online stores operated by us or third parties. From time to time, we may offer promotions through our Services that may affect pricing and are subject to separate terms and conditions. In the event of a conflict between the terms of a promotion and these Terms, the terms of the promotion will prevail.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made through our stores. You also agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you when necessary.
You represent and warrant that: (i) the credit card information you provide is accurate, correct, and complete; (ii) you are authorized to use the credit card for the purchase; (iii) charges incurred by you will be honored by your credit card company; and (iv) you will pay all charges incurred at the advertised prices, including shipping and handling fees and all applicable taxes, if any.

SECTION 5 - SHIPPING AND DELIVERY
We are not responsible for shipping or delivery delays. All delivery times are estimates and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs procedures, or events beyond our control. Title to the products and the risk of loss pass to you once we hand the products over to the shipping carrier.

SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including but not limited to all trademarks, brands, text, visuals, images, graphics, product reviews, video and audio content, and their design, selection, and arrangement, are owned by Medusa Jewels, its affiliates, or licensors and are protected by United States and international patent, copyright, and other intellectual property laws.
These Terms permit you to use the Services solely for personal, non-commercial purposes. You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any materials from the Services without our prior written consent. Unless expressly stated otherwise, nothing contained herein shall be construed as granting you any license or other right under any patent, trademark, copyright, or other intellectual property rights belonging to Medusa Jewels, Shopify, or any third party. Unauthorized use of the Services may constitute a violation of federal and state intellectual property laws. All rights not expressly granted herein are reserved by Medusa Jewels.
The names, logo, product and service names, designs, and slogans of Medusa Jewels are trademarks of Medusa Jewels or its affiliates or licensors. You may not use such trademarks without the prior written consent of Medusa Jewels. Shopify's name, logo, product and service names, designs, and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans appearing in the Services are trademarks of their respective owners.

SECTION 7 - OPTIONAL TOOLS
As part of the Services, you may be provided with access to customer tools offered by third parties that we do not monitor, control, or direct.
You acknowledge and agree that we provide access to such tools "as is" and "as available," without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability arising from or relating to your use of optional third-party tools.
Your use of any optional tools offered through the website is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms under which such tools are provided by the relevant third-party provider(s).
In the future, we may also offer new features through the Services, including new tools and resources. Such new features shall also be considered part of the Services and shall be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS
The Services may contain materials and hyperlinks to websites provided or operated by third parties, including embedded third-party functionalities. We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you choose to access. If you decide to leave our Services and access such materials or third-party websites, you do so at your own risk.
We are not responsible for any damages or losses resulting from your access to third-party websites or your purchase or use of products, services, resources, or content available through such websites. Please carefully review the third party's policies and practices and ensure that you understand them before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the relevant third party.

SECTION 9 - RELATIONSHIP WITH SHOPIFY
[NOTE TO MERCHANT: This section accurately describes Shopify's relationship with your store and should not be removed or modified.]
Medusa Jewels is powered by Shopify, which enables us to provide the Services to you. However, all sales and purchases made through our store are conducted directly with Medusa Jewels. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sale between you and Medusa Jewels, including any injury, damage, or loss arising from purchased products or services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or relating to your purchases and transactions with Medusa Jewels.

SECTION 10 - PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy, which can be viewed here. Certain personal information may also be subject to Shopify's Privacy Policy, which can be viewed here. By using the Services, you acknowledge that you have read this Privacy Policy.
Because the Services are hosted by Shopify, Shopify collects and processes personal information relating to your access to and use of the Services in order to provide and improve the Services. Information you submit through the Services may be transferred to and shared with Shopify and third parties that may be located in countries other than your country of residence in order to provide services to you. For more information about how your personal information is used by us, Shopify, and our business partners, please review our Privacy Policy [LINK].

SECTION 11 - FEEDBACK
If you submit, upload, share, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium and for any purpose, including commercial purposes. For example, we may exercise these rights to operate, provide, evaluate, develop, improve, and promote the Services, as well as to fulfill our obligations and exercise our rights under these Terms of Service.
You further represent and warrant that: (i) you own or have all necessary rights to all Feedback you submit; (ii) you have disclosed any compensation or incentives received in connection with submitting the Feedback; and (iii) your Feedback complies with these Terms. We have no obligation to (1) maintain the confidentiality of your Feedback, (2) pay compensation for your Feedback, or (3) respond to your Feedback.
We may, at our sole discretion, monitor, edit, or remove Feedback that we determine to be unlawful, offensive, threatening, defamatory, libelous, pornographic, obscene, or otherwise objectionable, or that violates any party's intellectual property rights or these Terms of Service. However, we are under no obligation to do so.
You agree that your Feedback will not violate any rights of any third party, including copyright, trademark, privacy, publicity, or other personal or proprietary rights. You further agree that your Feedback will not contain defamatory or otherwise unlawful, abusive, or obscene material, or any computer viruses or other malicious software that could in any way affect the operation of the Services or any related website. You may not use a false email address, impersonate another person, or otherwise mislead us or third parties regarding the origin of any Feedback. You are solely responsible for any Feedback you submit and its accuracy. We assume no responsibility or liability for any Feedback posted by you or any third party.

SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS
From time to time, the Services may contain information that includes typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change, update, or cancel information or orders at any time without prior notice, including after you have submitted your order, if any information is inaccurate.
SECTION 13 - PROHIBITED USES
You may access and use the Services only for lawful purposes. You may not, directly or indirectly, access or use the Services for any of the following purposes: (a) for any unlawful or malicious purpose; (b) to violate any international, federal, state, or local regulation, rule, law, or ordinance; (c) to infringe upon or violate our Intellectual Property Rights or the Intellectual Property Rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or injure our employees or any other person; (e) to transmit false or misleading information; (f) to knowingly send, receive, upload, download, use, or reuse any material that does not comply with these Terms; (g) to transmit or procure the sending of any advertising or promotional material, including unsolicited emails, chain letters, spam, or any similar solicitation; (h) to impersonate or attempt to impersonate another person or entity; or (i) to engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services or that, as determined by us, may harm Medusa Jewels, Shopify, or users of the Services, or expose them to liability.
You further agree not to: (a) upload or transmit viruses or any other type of malicious code that may be used in any way that could affect the functionality or operation of the Services; (b) reproduce, duplicate, copy, extract, sell, resell, or exploit any portion of the Services; (c) collect or track the personal information of others; (d) use the Services for spam, phishing, pharming, or deception; (e) use any robot, spider, scraper, data gathering or extraction tools, automated device or process, artificial intelligence tools (such as agentic AI), or other automated or manual methods to access the Services; or (f) interfere with, circumvent, or bypass any security or authorization features, robot exclusion headers, or other measures we use to restrict access to the Services. If we determine that you have violated any provision of these Terms, we reserve the right to suspend, disable, or terminate your account at any time without prior notice.

SECTION 14 - AGENTS
14.1 This section ("Agent Terms") applies if you use, permit, enable, or cause an Agent to be deployed to access, use, or interact with any of the Services. An "Agent" means any software or service that performs autonomous or semi-autonomous actions on behalf of or at the direction of any person or entity and that may operate using a person's device or on their behalf without direct supervision.
14.2 No Agent may access, use, or interact with the Services unless it identifies itself at all times and operates in strict compliance with the requirements set forth in Section 14.4 below. Furthermore, if we request that an Agent refrain from accessing, using, or interacting with any Service, no Agent may access, use, or interact with the Services.
14.3 We may impose limitations, including technical measures, on how and in what manner any Agent may access, use, or interact with the Services.
14.4 Agents must: (i) indicate in all HTTP/HTTPS requests that the request originates from an Agent and clearly disclose the Agent's name in the user-agent string using the format "Agent/[agent name]"; (ii) not conceal or obscure the fact that any access, use, or interaction originates from an Agent, including by (a) imitating human behavior and interaction patterns or (b) completing or bypassing CAPTCHA or measures intended to distinguish human computer use from automated activity; (iii) respond accurately to any question or request intended to determine whether interactions originate from a human or a computer; and (iv) not circumvent or otherwise defeat any measures intended to prevent, restrict, modify, or control Agents' access to, use of, or interaction with the Services.

SECTION 15 - TERMINATION
We may terminate this agreement or your access to the Services, or any part thereof, at any time without notice, at our sole discretion, and you will remain liable for all amounts due up to and including the date of termination.
The following sections shall survive any termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

SECTION 16 - DISCLAIMER OF WARRANTIES
The information provided on or through the Services is for general informational purposes only. We make no warranties regarding the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all responsibility and liability arising from any reliance placed on these materials by you or any other visitor to our Services, or by anyone who may be informed of their contents.
EXCEPT AS EXPRESSLY STATED BY [MERCHANT], THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT ANY REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED. THIS INCLUDES IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT, REPRESENT, OR GUARANTEE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. SOME JURISDICTIONS DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES, SO THE ABOVE DISCLAIMERS MAY NOT APPLY TO YOU.

SECTION 17 - LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL [MERCHANT], OUR BUSINESS PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR LICENSORS, OR SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES, INJURIES, LOSSES, OR CLAIMS OF ANY KIND, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOST DATA, REPLACEMENT COSTS, OR SIMILAR DAMAGES, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, ARISING FROM YOUR USE OF ANY OF THE SERVICES OR ANY PRODUCT OBTAINED THROUGH THE SERVICES, OR FROM ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT. THIS INCLUDES ANY LOSS OR DAMAGE ARISING AS A RESULT OF THE USE OF THE SERVICES OR ANY CONTENT OR PRODUCT, INCLUDING ANY ERRORS OR OMISSIONS IN CONTENT PUBLISHED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

SECTION 18 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless [MERCHANT], Shopify, and their respective affiliates, business partners, directors, officers, employees, agents, contractors, licensors, and service providers from and against any losses, damages, liabilities, or third-party claims, including reasonable attorneys' fees, arising from or relating to: (1) your violation of these Terms of Service or any documents incorporated by reference; (2) your violation of any law or the rights of any third party; or (3) your access to and use of the Services.
We will notify you of any claim subject to indemnification; however, any delay in providing such notice will not relieve you of your obligations unless you suffer material prejudice as a result. We may control the defense and settlement of such claims, including the selection of legal counsel, at your expense. However, we will not agree to any settlement that imposes a non-monetary obligation on you without your consent, which shall not be unreasonably withheld. You agree to cooperate in the defense of claims subject to indemnification by providing relevant documents.

SECTION 19 - SEVERABILITY
If any provision of these Terms of Service is determined by a court of competent jurisdiction to be unlawful, invalid, or unenforceable, that provision shall remain enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service. Such determination shall not affect the validity or enforceability of the remaining provisions.

SECTION 20 - WAIVER; ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules published by us on the website or in relation to the Services constitute the entire agreement and understanding between you and us regarding your use of the Services and supersede all prior or contemporaneous agreements, communications, and proposals, whether oral or written, including but not limited to any prior versions of the Terms of Service.
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 21 - ASSIGNMENT
You may not assign, transfer, or otherwise convey this agreement or any of your rights or obligations under these Terms without our prior written consent, and any attempted assignment or transfer shall be null and void. We may assign, transfer, or otherwise convey these Terms and our rights and obligations under them without notifying you or obtaining your consent.

SECTION 22 - GOVERNING LAW
These Terms of Service and any separate agreements under which we provide the Services to you shall be governed by and construed in accordance with the laws applicable in the jurisdiction where Medusa Jewels is headquartered, including the laws governing the relevant federal and state or regional courts. You and Medusa Jewels agree to the jurisdiction and venue of such courts.

SECTION 23 - HEADINGS
The headings used in this agreement are included for convenience only and shall not limit or otherwise affect these Terms.

SECTION 24 - CHANGES TO THE TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms of Service by posting updates and changes on our website. It is your responsibility to check our website regularly for changes. We will notify you of any material changes to these Terms in accordance with applicable laws, and such changes will take effect on the date specified in the notice. Your continued use of or access to the Services following the posting of any changes to these Terms of Service constitutes your acceptance of those changes.

SECTION 25 - CONTACT INFORMATION
Questions regarding the Terms of Service may be sent to support@medusajewels.com.
Our contact information is provided below:
Medusa Jewels 
support@medusajewels.com

Kurtuluş Mahallesi, Prof. Dr. Oktay Sinanoğlu Caddesi, No: 21/A 13 Gürsu/Bursa

+905059816009